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HELLO

 

With over 25 years of leadership experience with some of the country's leading customer service-focused companies, I welcome the opportunity to partner with your organization to deliver top-notch programs in Customer Service and Change Management. 

Available for:

* Contract

* Hire

* Speaking Engagements

 

Website:

www.tomraffalski.com

 

Phone:

214.697.5812

 

Email: 

tom@tomraffalski.com

 

    PHILOSOPHY

    “I have been impressed with the urgency of doing. Knowing is not enough; we must apply. Being willing is not enough; we must do.”  

                                    -Leonardo da Vinci

    FAVORITE QUOTE

     

    "Change before you have to."

                               -Jack Welch

    NEXT SPEAKING ENGAGEMENT

     

    - TBA

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