Tom Raffalski
* Operations & Project Manager for contract and hire
* Speaking Engagements
- Developing a Customer Service Culture
- Developing Your Human Capital
HELLO
With over 25 years of leadership experience with some of the country's leading customer service-focused companies, I welcome the opportunity to partner with your organization to deliver top-notch programs in Customer Service and Change Management.
Available for:
* Contract
* Hire
* Speaking Engagements
Website:
Phone:
214.697.5812
Email:
PHILOSOPHY
“I have been impressed with the urgency of doing. Knowing is not enough; we must apply. Being willing is not enough; we must do.”
-Leonardo da Vinci
FAVORITE QUOTE
"Change before you have to."
-Jack Welch
NEXT SPEAKING ENGAGEMENT
- TBA